👮 Polizei Priorität 10 / 12
Police Report for Theft
Show this card to a police officer at the station when your passport is stolen or lost and you need an official report for your embassy.
👮 Rettungskarte
TravelHubChina 中文 / Chinese
我的护照被偷了/丢了,我需要报警拿报警单。我需要办新的旅行证件,请帮帮我。
Wǒ de hùzhào bèi tōu le / diū le, wǒ xūyào bàojǐng ná bàojǐng dān. Wǒ xūyào bàn xīn de lǚxíng zhèngjiàn, qǐng bāngbang wǒ.
English
My passport was stolen / lost. I need to file a police report for the official record. I need new travel documents. Please help me.
Einem Einheimischen zeigen Englisch für den Kontext lesen
How to use this card
- Save the image to your phone before traveling. We recommend screenshotting all 12 rescue cards and saving them to a dedicated “China Travel” album on your phone, so they’re available offline.
- Open the image the moment you confirm your passport is gone and you’ve searched everywhere. Don’t wait — embassies need the police report before they can issue a new document.
- Show the Chinese text (top half of the card) to the police officer at the front desk. The pinyin is there as backup if they want to read it phonetically.
- Read the English translation to understand their questions back to you.
What the police will likely say
- “去派出所报案” (Go to the local police station to file the report) — Not every station accepts foreign-passport reports. Ask your hotel to direct you to the nearest 派出所 that handles foreign cases.
- “填这张表” (Fill out this form) — A standard report form. Use a translation app on your phone to complete the Chinese fields. Most forms ask for: name, passport number, what was stolen, when, where, and your hotel address.
- “报案单给你” (Here’s your report) — They will give you a 报警 回执 / 报警证明 (police report receipt) with a case number. Keep this — your embassy needs the original.
- “联系大使馆” (Contact your embassy) — They’ll remind you to call your embassy. Use Card #12 for that conversation.
Pro tips
- File the report within 24 hours of the loss — most embassies will not issue a replacement travel document without a same-day police report.
- Bring photocopies of your passport’s photo page and visa page — most travelers keep these in their email or cloud storage. This dramatically speeds up the report.
- Photograph the loss scene — if your bag was stolen, photograph the location, the broken lock, the CCTV camera, anything that helps the police and your insurance claim.
- Major city police stations with English support — Beijing Chaoyang Branch, Shanghai Jing’an Branch, Guangzhou Tianhe Branch, and Shenzhen Futian Branch have a foreign affairs desk.
- Screenshots work offline — make sure you have the image saved to your phone, not just bookmarked in a browser.
Related guides
- China Travel Safety Guide — what to do step by step after a theft
- China Common Scams Tourists — the most common theft patterns and how to avoid them
- China Tourist Visa Guide — re-applying for a visa if your passport is unrecoverable
When this won’t help
If the police refuse to file a report (rare) or you need immediate embassy intervention, this card alone won’t unlock the embassy door. Instead:
- Call your embassy’s 24-hour emergency line — they will tell you exactly which police station to go to and what documents they’ll need. Card #12 helps you ask a local to use their phone.
- Use your travel insurance’s emergency assistance line — they often have direct contacts with local police and can speed up the report.
- Ask your hotel manager to come with you to the station — they can translate in person and vouch for you.
- Get a Chinese-speaking friend or tour guide to call ahead — having someone explain the situation by phone to the station before you arrive makes the process dramatically smoother.
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