Can I Change This Ticket?

How to use this card

1. Save it before you travel. Download the whole pack from /rescue-cards/ and it works offline — no app, no data plan.
2. Show the big Chinese line to whoever you are talking to. They read characters; the English at the bottom is for you.
3. Say it out loud too if they hesitate. A spoken request gets a faster answer than a silent card, and repeating it removes all doubt.
4. Read the English to understand the reply.

What they will likely say

• “可以改，同一个车站之间不收钱。” — Yes, changing between the same stations is free.
• “这趟车没有票了。” — There are no tickets on that train.
• “改签要收手续费。” — There is a change fee.
• “请出示您的护照。” — Please show me your passport.

Pro tips

• Same-station changes are free; cross-station ones are not. Beijing South to Beijing West is a different station and will cost you.
• Have your passport ready. It is the booking reference — there is no other way they can look up a foreign booking.
• 退票 (tuìpiào, refund) works similarly, and the refund lands back on your original payment method within about a week.

Related guides

• Full guide — background reading for this situation

---

This card is one of the TravelHubChina phrase cards — bilingual, offline, and verified against how people actually talk in China rather than textbook grammar. The full set is free at travelhubchina.com/rescue-cards/.