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Young European tourist in his hotel room browsing Meituan food delivery app on smartphone with Chinese menu

Meituan and Eleme: How to Order Food Delivery in China as a Foreigner (2026)

The two apps (Meituan 美团 and Eleme 饿了么) dominate Chinese food delivery — together 95% of the market. Both accept foreign Visa/Mastercard via Alipay-linked accounts in 2026. Step-by-step guide to ordering, payment, the foreigner-specific gotchas (delivery address, tip norms, English UI), and which app to use when.

By Priya Sharma, Food & Dietary Editor 4 min read

Meituan and Eleme: How to Order Food Delivery in China as a Foreigner (2026)

Two apps dominate Chinese food delivery: Meituan (美团) and Eleme (饿了么). Both accept foreign Visa/Mastercard via Alipay. Here’s how to use them in 5 minutes.

Which to install

AppCoverageBest for
Meituan (美团)All major cities, 70% market shareRestaurants, groceries, hotels, tourist areas
Eleme (饿了么)All major cities, 25% market shareLate-night food, 24/7 convenience stores, Haidilao delivery

Recommendation: Install both. They take 30 seconds each to install and don’t conflict. Most Chinese users have both.

The 8 standard Chinese phrases for food delivery

Save these in your phone’s notes:

EnglishChinesePronunciation
I’m allergic to nuts我对坚果过敏wǒ duì jiānguǒ guòmǐn
I’m allergic to seafood我对海鲜过敏wǒ duì hǎixiān guòmǐn
I’m vegetarian我是素食者wǒ shì sùshí zhě
No spice不要辣bú yào là
Less salt少盐shǎo yán
No MSG不要味精bú yào wèijīng
Please deliver to the front desk请送到前台qǐng sòng dào qiántái
Leave at the door, no contact放在门口,不要按门铃fàng zài ménkǒu, bú yào àn ménlíng

5 things that surprise foreigners

  1. The delivery fee is not optional — ¥1-3 for most orders, added automatically. You cannot opt out. It’s considered a “tip built into the price” by most Chinese users.
  2. There’s no rating system for restaurants like Yelp — Meituan and Eleme have ratings, but they’re aggregated from all Chinese users, so a 4.5 in Meituan is roughly equivalent to a 4.5 on Google Maps. Trust the photos more than the reviews.
  3. Foreigners pay 5-15% more than locals — Chinese bank accounts get “full reduction” discounts (满减) like 满50减15 (spend ¥50, get ¥15 off). Foreigners without Chinese bank accounts don’t qualify. The advertised price is what you pay.
  4. Tip is not expected — don’t add a tip. The delivery fee is the only cost beyond the food price. Tipping in China is reserved for hotel bellhops and private guides.
  5. The map shows the rider’s actual GPS location in real time — refreshing every 5-10 seconds. You’ll see the rider stop at restaurants, pick up other orders (rider may have 3-4 orders on one trip), and finally head to your address.

What you can order (not just food)

  • Restaurants — local restaurants, chains, fast food, hot pot
  • Convenience stores — 7-Eleven, Lawson, FamilyMart, 24/7
  • Groceries — fresh produce, packaged food, alcohol
  • Pharmacy (药店) — over-the-counter medicine, but prescription requires Chinese hospital visit
  • Flowers — within 1-2 hours delivery, ¥50-200
  • Hot pot ingredients — Haidilao delivery in 30+ cities, ¥150-300
  • Coffee — Luckin, Manner, %Arabica, ¥15-30 per cup
  • Bubble tea — HEYTEA, Nayuki, Mixue, ¥10-20

How long does delivery take?

  • Urban tier-1 (Beijing, Shanghai, Guangzhou, Shenzhen): 25-40 minutes
  • Tier-2 cities (Chengdu, Hangzhou, Wuhan): 25-45 minutes
  • Tier-3 and below: 30-60 minutes
  • Late night (11pm-6am): 40-75 minutes (fewer riders)
  • Rush hours (12-1pm, 6-7pm): 35-55 minutes (more traffic, more orders)
  • 24/7 convenience stores: 30-50 minutes anytime

What’s the cost like?

A typical food delivery order in 2026:

  • Restaurant meal (single person): ¥25-50 for noodles/rice bowl; ¥50-100 for hot pot or full dinner
  • Coffee: ¥15-30 per cup
  • Groceries (small basket): ¥30-80
  • Pharmacy item: ¥10-50

Add ¥1-3 delivery fee per order, ¥2-5 for the platform service fee (if not VIP). Most orders have a minimum spend of ¥20.

Step by step

  1. Set up Alipay with your foreign Visa or Mastercard (do this first, 5 min)

    Both Meituan and Eleme use Alipay as the default payment method. You need Alipay installed, set up with your passport, and linked to a foreign Visa or Mastercard. If you haven't done this, follow the [Alipay for Foreigners 2026 guide](/articles/alipay-for-foreigners-2026/). Without Alipay, the food delivery apps accept only UnionPay cards (rare for foreigners) or WeChat Pay (more complex setup).

  2. Install Meituan (recommended for foreigners)

    Download Meituan (美团) from the App Store or Google Play. Open the app, tap the profile icon (top right), then tap the phone number field. Enter your international phone number (with country code, e.g., +1 555 123 4567). You'll receive a 6-digit SMS code — enter it. The app may ask for a 'real name verification' — enter your passport name as it appears. Once logged in, tap the 'Pay' tab and link your Alipay account. Meituan is more foreigner-friendly because it has more English UI elements and a larger international restaurant selection.

  3. Set your delivery address (the only foreigner-specific gotcha)

    Go to the home screen, tap the address bar at the top, then tap the + button. You can type the address in English and the app will suggest Chinese addresses, OR you can paste the Chinese address of your hotel (from your Trip.com/Booking.com confirmation). The map will show your location. Add a 'note' in the 'note to rider' field: '请送到[hotel name]前台' (please deliver to the front desk of [hotel name]). This is the universal instruction for hotel delivery in China — the rider will go to the front desk, not try to enter your room.

  4. Browse and order (with or without English UI)

    Both apps have a '美食' (food) section with restaurants near you. Most menus are in Chinese with photos — the photos are usually the easiest way to identify dishes. Tap a dish to add to cart, then tap the cart icon (bottom right) to review. The 'note to restaurant' field is where you put dietary restrictions in Chinese (I have 8 standard phrases below). When ready, tap '提交订单' (place order). The app will ask for payment method — confirm Alipay is selected, and the app will redirect to Alipay to confirm.

  5. Track your order and tip (don't tip)

    After placing the order, you'll see a map with the rider's location and estimated arrival time. Most deliveries take 25-40 minutes. **Don't tip** — it's not customary in China for food delivery. The app adds a ¥1-3 'delivery fee' (配送费) automatically. If the rider calls you, your phone will show a Chinese number; you can use Google Translate's voice mode to answer, or just say '请送到前台' (please deliver to the front desk).

  6. Use Eleme for 24/7 convenience store delivery (Haidilao, Lawson, 7-Eleven, etc.)

    Eleme (饿了么) has stronger coverage of 24/7 convenience stores and late-night food. If you need a midnight snack, late-night pharmacy, or a Haidilao hot pot delivery, Eleme wins. The setup is identical to Meituan. Both apps work side by side — install both, use whichever has better restaurant selection for the cuisine you want. Most Chinese people have both installed.

FAQ

  • No. Both apps accept international phone numbers for signup as of 2026. Use the number from your eSIM (Airalo, Holafly) or the roaming number from your home carrier. The app sends a 6-digit SMS code for verification. If your home number doesn't receive the SMS (some countries block Chinese-sent SMS), use the eSIM number. The verification is once-only; after that, you can use the app offline and re-login anytime with the same number.
  • Yes. Both apps let you type a delivery address or pick from a map. For foreigners, the easiest approach is to copy the full Chinese address of your hotel (from your Trip.com or Booking.com booking confirmation) and paste it into the address field. The app will auto-complete or recognize the building name. Add the hotel name in English in the 'note to driver' field ('请送到酒店前台' + the English name of your hotel) so the driver knows where to go. Some hotels have a delivery locker at the front desk; check with the reception.
  • Both apps let you add a 'note to restaurant' (给商家留言) when ordering. Translate your restrictions into Chinese first: 我对坚果过敏 (I'm allergic to nuts), 我是素食者 (I'm vegetarian), 不要辣 (no spice), 少盐 (less salt), 不要味精 (no MSG). The kitchen sees the note when preparing the order. About 80% of restaurants honor the note; 20% ignore it. For severe allergies, prefer chain restaurants (Haidilao, Element Fresh, Wagas) which have standardized preparation protocols.